1. Introduction and Scope

ISYA Consulting LLC, a Florida limited liability company ("ISYA," "Company," "we," "us," or "our"), operates the website located at isya.us and related subdomains (collectively, the "Site") and provides digital products, online courses, membership programs, consulting services, and educational resources (collectively, "Services"). This Privacy Policy describes how we collect, use, disclose, and safeguard personal information provided by or collected from individuals who visit our Site or use our Services ("you" or "User").

By accessing the Site or using any Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, you must discontinue use of the Site and Services immediately. This Privacy Policy is incorporated by reference into ISYA's Terms and Conditions.

2. Information We Collect

2.1 Information You Provide Directly

Name and email address (when subscribing to our email list, completing opt-in forms, or creating an account)

Payment information (processed by third-party payment processors; ISYA does not store payment card data)

Communications and correspondence you send to us

Survey responses, quiz answers, and assessment results

Information submitted through forms, applications, or intake questionnaires on the Site

2.2 Information Collected Automatically

When you visit the Site, we or our third-party service providers may automatically collect:

IP address and general geographic location data

Browser type, operating system, and device information

Pages visited, referring URLs, and time spent on pages

Clickstream data and navigation patterns

Cookie identifiers and similar tracking data

2.3 Information from Third Parties

We may receive information about you from third-party platforms, including payment processors, email marketing platforms, course delivery platforms, and social media platforms, to the extent you interact with those platforms in connection with our Services.

3. Use of Information

We use collected information to:

Provide, operate, and maintain our Services;

Process transactions and send related information, including purchase confirmations;

Send administrative and promotional communications, including newsletters, where you have opted in;

Respond to inquiries and customer service requests;

Analyze usage patterns to improve the Site and Services;

Comply with applicable legal obligations;

Enforce our Terms and Conditions and other agreements;

Detect and prevent fraudulent or unauthorized activity;

Personalize your experience with our content and offerings.

4. Disclosure of Information

ISYA does not sell your personal information. We may share your information as follows:

4.1 Service Providers

Third-party vendors who assist in operating the Site and delivering Services, including email marketing platforms, payment processors, course delivery platforms, cloud storage providers, and analytics services. These vendors are contractually obligated to use your information solely for the purpose of providing services to ISYA.

4.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you of any such change by posting notice on the Site.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit written or electronic consent to do so.

5. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to collect information about your interactions with the Site. You may control cookie settings through your browser; however, disabling cookies may impair certain Site functionality. We use cookies for essential site functionality, analytics (including Google Analytics / GA4), session management, and where applicable, marketing and remarketing.

6. Email Communications

If you subscribe to our email list or complete a purchase, you may receive marketing communications from ISYA. You may opt out at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us at [email protected]. Transactional communications related to purchases are not subject to opt-out.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will delete or anonymize it in accordance with applicable law.

8. Data Security

ISYA implements commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is 100% secure. ISYA cannot guarantee absolute security and disclaims liability for any breach outside our reasonable control.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to: access personal information we hold about you; request correction of inaccurate data; request deletion, subject to certain exceptions; object to or restrict processing; withdraw consent where processing is consent-based; and data portability. To exercise any of these rights, contact us at [email protected].

California Residents (CCPA)

California residents have the right to know what personal information is collected, disclosed, or sold; to opt out of the sale of personal information; to request deletion; and to non-discrimination for exercising these rights. ISYA does not sell personal information as defined under the CCPA.

EEA / UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing include performance of a contract, compliance with legal obligations, our legitimate interests, and your consent where applicable. You have the right to lodge a complaint with your local supervisory authority.

10. Children's Privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us at [email protected] and we will promptly delete it.

11. Third-Party Links

The Site may contain links to third-party websites or services. ISYA is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

ISYA reserves the right to modify this Privacy Policy at any time. Material changes will be communicated by posting the updated Policy on this page with a revised "Last Updated" date. Your continued use of the Site or Services following any changes constitutes acceptance of the modified Privacy Policy.

13. Contact

For questions, concerns, or to exercise your privacy rights:

ISYA Consulting LLC

[email protected]